Shipping

Shipping Rates:
Standard Shipping: $10.00
Signature Required: $12.00
Samples: FREE

Online orders to New Zealand are sent via NZ Post read their updates here. To check if NZ Post are experiencing any delivery delays check their page here.

Standard Service:
Our standard service gives NZ Post the authority to leave your order in a safe spot if you are not at home at time of delivery. We strongly advise using our Special Instructions box at cart to provide delivery instructions when possible. You can customise your delivery with NZ Post to suit your needs, choose Parcel Leave, Parcel Redirect or Parcel Collect to ensure you get your order delivered first time.

Signature Required Service:
For extra security and peace of mind for your order, the signature of the addressee or the person accepting the delivery can be collected by NZPost for a small additional charge of $2. Once the item has been delivered, you can view the signature online via the tracking tool which can then be emailed or printed for future reference.

NZ Post - Rural Delivery:
With access to New Zealand Post’s network, we can deliver to over 200,000 rural delivery addresses. Please note that delivering to rural addresses can add between 1-3 days to the standard targeted delivery times.

Delivery Times:
Delivery times from date shipped as follows:
North Island Metro: 1-2 Working Days
South Island: 2-3 Working Days
Rural Deliveries: 3-5 Working Days

Aus Post (Parcel Post) Standard:
Flat Rate: $15
Delivery to metro/urban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-8 working days from date shipped (dispatched).
Service: Tracked

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Aus Post is able to deliver to PO Boxes and Parcel Lockers so please select his service if you require delivery to either of these.

The Australian Post Parcel Post service we use for Online orders is managed through NZ Post and consequently your tracking will be through the NZ Post website. The from address printed on your label is a NZ Post depot based in NSW where your parcel will travel through on its way to you. Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have onshore Australian online distribution at present.

DHL Express GoGreen+:
Flat Rate: $25
Delivery to metro/uban address: 2-3 working days from date shipped (dispatched).
Delivery to rural address: 3-5 working days from date shipped (dispatched).
Service: Tracked

For further information on DHL Express's specific time frames check their dedicated page here.

At The Fabric Store, we take our commitment to the planet seriously.
That's why we proudly partner with DHL Express, utilizing sustainable aviation fuel (SAF) via the GoGreen Plus service to deliver your orders. By investing in sustainable aviation fuel, we actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. We believe it's our responsibility to do what's right for the planet, and we want to empower our customers to make a positive impact too. Thank you for choosing The fabric Store and joining us in making a difference for our planet.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have onshore Australian online distribution at present. The DHL Express GoGreen+ $25 flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ to AUS. Some of the fabrics available online may also be available in your nearest TFS store in Australia. Our retail stores are able to offer more competitive Australian postage pricing, so we recommend getting in touch with the store nearest you if this is of interest. See our store details here. 


Free Untracked NZ Post:
Price: Free
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
Metro & Rural: 10-30 Working Days.
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

Please read our International Ordering Guide for tips on how to avoid your shipment getting held up at customs.

Don't forget our Australian bricks & mortar stores offer mail order too! Mail orders come direct from your local store and uses ExpressPost, get in touch with them here.

Prefer to shop in USD on our international website? click here

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously.
That's why we proudly partner with DHL Express, utilizing sustainable aviation fuel (SAF) via the GoGreen Plus service to deliver your orders. By investing in sustainable aviation fuel, we actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. We believe it's our responsibility to do what's right for the planet, and we want to empower our customers to make a positive impact too. Thank you for choosing The fabric Store and joining us in making a difference for our planet.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

Please read our International Ordering Guide for tips on how to avoid your shipment getting held up at customs, or our overview page to get a better idea of our US order process - Buying fabrics online in the USA

Prefer to shop in CAD on our international website? click here

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously.
That's why we proudly partner with DHL Express, utilizing sustainable aviation fuel (SAF) via the GoGreen Plus service to deliver your orders. By investing in sustainable aviation fuel, we actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. We believe it's our responsibility to do what's right for the planet, and we want to empower our customers to make a positive impact too. Thank you for choosing The fabric Store and joining us in making a difference for our planet.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

Please read our International Ordering Guide for tips on how to avoid your shipment getting held up at customs.

Prefer to shop in USD / CAD / GBP / EUR on our international website? click here

For deliveries to India, please contact us before placing your order.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously.
That's why we proudly partner with DHL Express, utilizing sustainable aviation fuel (SAF) via the GoGreen Plus service to deliver your orders. By investing in sustainable aviation fuel, we actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. We believe it's our responsibility to do what's right for the planet, and we want to empower our customers to make a positive impact too. Thank you for choosing The fabric Store and joining us in making a difference for our planet.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

Please read our International Ordering Guide for tips on how to avoid your shipment getting held up at customs.

Prefer to shop in GBP on our international website? click here

Check out our dedicated UK Shipping Guide here.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously.
That's why we proudly partner with DHL Express, utilizing sustainable aviation fuel (SAF) via the GoGreen Plus service to deliver your orders. By investing in sustainable aviation fuel, we actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. We believe it's our responsibility to do what's right for the planet, and we want to empower our customers to make a positive impact too. Thank you for choosing The fabric Store and joining us in making a difference for our planet.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

Please read our International Ordering Guide for tips on how to avoid your shipment getting held up at customs.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $30
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously.
That's why we proudly partner with DHL Express, utilizing sustainable aviation fuel (SAF) via the GoGreen Plus service to deliver your orders. By investing in sustainable aviation fuel, we actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. We believe it's our responsibility to do what's right for the planet, and we want to empower our customers to make a positive impact too. Thank you for choosing The fabric Store and joining us in making a difference for our planet.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

Please read our International Ordering Guide for tips on how to avoid your shipment getting held up at customs

Prefer to shop in EUR on our international website? click here

Check out our dedicated European Shipping Guide here.

Shipping to Ukraine is temporarily unavailable. Please contact us at support@thefabricstoreonline.com for alternative options.

All orders that contain physical products-
DHL Express GoGreen+:
Flat Rate: $40
Delivery to metro/uban address: 3-4 working days from date shipped (dispatched).
Delivery to rural address: 3-6 working days from date shipped (dispatched).
Service: Tracked

At The Fabric Store, we take our commitment to the planet seriously.
That's why we proudly partner with DHL Express, utilizing sustainable aviation fuel (SAF) via the GoGreen Plus service to deliver your orders. By investing in sustainable aviation fuel, we actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint. We believe it's our responsibility to do what's right for the planet, and we want to empower our customers to make a positive impact too. Thank you for choosing The fabric Store and joining us in making a difference for our planet.

If you are not at home during delivery, drivers have an ‘authority to leave’ if they can find a secure place (out of street view) in which to leave your parcel. If no secure place is found they will leave a card to call. If a signature is required for delivery of your parcel please write this in special instructions at cart, or email us on support@thefabricstoreonline.com immediately after placing your order. Please note DHL Express cannot deliver to PO box numbers, so please include a physical address at checkout if you choose this service.

Please note that all TFS online orders are shipped from our Auckland, New Zealand HQ. We do not have international online distribution. The DHL Express GoGreen+ flat rate is a subsidised charge for a DHL Express GoGreen+ service from NZ.

Sample only orders -
Free Untracked NZ Stamped Post :
Price: Free
Metro & Rural: 10-30 Working Days.
Service: Untracked

Samples (if purchased on their own, without a fabric purchase) are sent via New Zealand standard, stamped post. Postage is not tracked, and may be subject to delays beyond our control. Approximate postage times as follows:
However, if you purchase samples as part of a larger purchase that includes fabric, they will be shipped with your parcel.

Please read our International Ordering Guide for tips on how to avoid your shipment getting held up at customs.

Prefer to shop in USD / CAD / GBP / EUR on our international website? click here

Although our free shipping threshold only applies to countries listed above, we can still ship fabrics anywhere in the world! If your country is not listed above shipping rates are as below.

Shipping Rates:
Orders under $300 (NZD) : $90 (NZD)
Orders over $300 (NZD): $70 (NZD)
Sample only orders: Free

Please read our International Ordering Guide for tips on how to avoid your shipment getting held up at customs.